Case Study, Telkom South Africa
Telkom is one of the largest communications service providers in Africa and a Forbes Top 2000 company.
To meet consumer expectations in a converging world, it needs to completely overhaul its operational support and business support systems (OSS and BSS).
Telkom recruited an independent Systems Integrator to work alongside its IT team. Together, they used planningIT to create a roadmap to the future and manage the challenging transformation.